ERONDU, DESMOND CHIGBO

Managed a fleet of 72 trucks and supervised 83+ drivers, strategically deploying resources and integrating spare drivers through structured pairing to optimize efficiency.

Reduced driver grievances by 25% through proactive engagement and timely resolution of welfare and operational concerns, enhancing team morale and retention.

Provided operational leadership to Fleet Officers and a Fleet Supervisor, driving team effectiveness and fostering a high-performance culture across the fleet.

Improved fleet and trip performance by 15% through regular operational reviews, staff engagement, and the implementation of continuous improvement initiatives.

Optimized fleet utilization and operational efficiency, contributing to a 10% improvement in service delivery through continuous performance monitoring and data-driven decision-making.

Reduced vehicle downtime by 20% by facilitating timely breakdown resolution and proactive maintenance interventions, consistently sustaining service delivery targets.

Improved fleet visibility and accountability through the preparation and analysis of weekly and monthly operational performance reports, informing strategic adjustments.

Enhanced driver operational effectiveness by streamlining onboarding, vehicle handover, and mentorship processes, leading to a 15% increase in driver efficiency.

Led people and fleet operations, supervising a Fleet Officer and resolving driver welfare and remuneration concerns to support continuous workforce performance improvement.

Monitored and coordinated 100% of end-to-end driver journeys using advanced fleet tracking systems, ensuring optimal operational efficiency and adherence to schedules.

Resolved over 95% of customer issues related to delivery delays, under-delivery, and service concerns, significantly improving customer satisfaction.

Coordinated timely truck breakdown repairs, reducing repair times by 15% and directly supporting the achievement of On-Time Delivery (OTD) targets.

Managed driver fatigue proactively during transit, enhancing safety compliance and reducing incident rates by 10% across the fleet.

Monitored drivers' Hours of Service (HOS) and managed fatigue risks, particularly during night operations, ensuring 100% compliance with mandatory rest periods after loading activities.

Reviewed and monitored route hazard mapping, identifying and communicating potential operational and safety risks to drivers, leading to a 5% reduction in route-related incidents.

Engaged drivers to ensure strict compliance with approved routes and adherence to prescribed speed limits within geofenced locations, enhancing operational safety.

Provided emergency response support, assisting drivers with critical contact information and coordination during road incidents and casualty situations, improving response times by 20%.

Facilitated the screening and recruitment of over 10 new drivers within a one-month period, contributing to efficient workforce expansion.

Managed critical documentation and correspondence, ensuring accuracy and timely processing for all operational needs.

Coordinated drivers' handover and onboarding processes, reducing integration time by 15% and ensuring smooth transitions for new personnel.

Monitored and managed daily operations for a 20-ton fleet, ensuring 98% vehicle availability for scheduled deliveries.

Coordinated routine maintenance and repairs, reducing unscheduled downtime by 10% and extending vehicle lifespan.

Implemented operational procedures that improved fuel efficiency by 5% across the 20-ton fleet.

Ensured compliance with all safety regulations and company policies, maintaining a zero-incident record during tenure.